Privacy Policy

Effective Date: November 30, 2024

At Zentrend, we prioritize the privacy and security of our customers. We are committed to safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your personal data, and how we ensure that your experience with us is both secure and enjoyable.

Information We Collect

We collect personal information to enhance your shopping experience and process your orders. This includes:

  • Personal Identifiable Information: Name, email address, phone number, and shipping address.
  • Payment Information: Credit/debit card details and billing address.
  • Website Usage Data: Information about your interactions with our website, including IP address, browser type, and the pages you visit.

We collect this information when you place an order, sign up for our newsletter, or contact us for customer support.

How We Use Your Information

The personal data we collect is used for the following purposes:

  • Order Processing: To process and fulfill your orders, including shipping and delivery.
  • Customer Service: To respond to your inquiries, offer support, and resolve issues.
  • Marketing Communications: To send promotional offers, newsletters, and updates (you can opt-out at any time).
  • Website Improvement: To personalize your experience on our site and improve our service offerings.

We do not sell, rent, or lease your personal information to third parties. We may share your data with trusted third-party partners only to facilitate order fulfillment or customer service (e.g., shipping companies, payment processors).

Data Security

We utilize encryption and other security measures to protect your personal information during transmission. We store sensitive data, including payment information, in a secure, PCI-compliant environment. However, while we use advanced security technologies, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your browsing experience. These tools help us remember your preferences, analyze trends, and provide you with relevant content. You can control cookie settings through your browser.

Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request that we delete your personal data under certain conditions.
  • Opt-out: You can opt-out of marketing communications by following the unsubscribe link in our emails.

For any questions regarding your privacy or to exercise your rights, please contact us at:

Email: info@zentrend.site
Phone: (989) 732-1245
Address: 560 E Felshaw St, Gaylord, MI, 49735